Our web site Refund Policy

How we manage refunds 


As disclosed in the Membership Application form, other than your statutory rights as set out by Australian Consumer and Corporate Law, Sole Perspective Pty Ltd (Living Illumination) does not normally offer refunds for memberships. Where an initial application is made and paid online, and is subsequently declined, a refund in that instance will be offered. By submitting your application form, you agree to be bound by these terms. You may resign your membership at any time by offering notice in writing, and no refunds will be issued. 


Living Illumination requires 24 hours notice in writing by email or text before the program begins if you are unable to attend the program for which you are registered.  If you notify us before the 24 hour period, you will have the option to: 
- Attending the next identical program offered by Living Illumination
- Apply my payment towards another program organised by Living Illumination
- Substitute myself with another person not already registered in the registered program.
Please note:  All payments are transferable only and are not refundable.

Substitution Policy for Presenters/Speakers at Events: 

As disclosed on Event Tickets, any presenters /speakers details are correct at the time of publishing. Living Illumination reserves the right to alter speakers without notice and attendees acknowledge that circumstances outside of Living Illumination control may impact on the ability for speakers to be available at scheduled events. Living Illumination regrets any inconvenience this may cause and will endeavour to find alternative speakers, but assumes no liability under these circumstances.

If you have any questions please contact Living Illumination at info@livingillumination.com with ATTN Refund request in the title. You may also contact Living Illumination in writing at PO Box 256, Murwillumbah NSW 2484.